. . . . . . . . . . . . A Business Handbook For Residential Builders & Tradesmen
Practical, direct, no-nonsense. Wish I'd had this when I was starting out. . .
It is a very good book. . .
Mike Reitz, the founder and editor of The Journal of Light Construction (JLC)
Monday, July 10, 2017
There is no such thing as a perfect job or a perfectly satisfied customer. The world is not a perfect place. Therefore, strive to provide excellent quality and service—to exceed expectations—while leaving perfection to others.