"This book should be required reading for every builder and tradesmen in America." Jim Fleming, GC 40+ years

Monday, July 10, 2017


There is no such thing as a perfect job or a perfectly satisfied customer. The world is not a perfect place. Therefore, strive to provide excellent quality and service—to exceed expectations—while leaving perfection to others.

“Striving for excellence motivates you; 
striving for perfection is demoralizing.” 
Harriet Braiker

EOB, Builder Notes